Frequently asked questions
We gathered the most frequent questions about Mall-Commerce. If you still have doubts, contact us.
What is Mall-Commerce?
It is an all-in-one platform that brings together online store, orders, payments, delivery, CRM, loyalty, marketing and AI in a single system, developed and supported in Paraguay.
Is it just an online store?
No. Besides the store, it includes order management, collections, delivery with tracking, sales CRM, loyalty and AI marketing.
What is the commercial model?
We work with a monthly license plus an initial setup and rollout cost. Details are sent in a personalized proposal.
Do you publish prices?
We prefer to prepare a tailored proposal based on each company's needs. You can request a quote with no commitment.
How long does the rollout take?
It depends on the scope, level of customization and amount of information to migrate. We define it together with you during discovery.
What is the difference between Pre-Commerce and E-Commerce?
Pre-Commerce lets you show products and receive inquiries and orders without online payments. E-Commerce completes the whole purchase process with cart, checkout and payments.
Can I start with Pre-Commerce and move to E-Commerce?
Yes. You can start based on your company's level of digitalization and evolve whenever you want.
Is the AI cost included?
AI usage is billed per use and is the customer's responsibility.
What technology is it built with?
With PHP 8 and MySQL 8, focused on performance and security, with measures such as CSRF protection and reCAPTCHA.
Is support local?
Yes. Development and support are done in Asunción, Paraguay.
How do you handle my data?
We handle data in accordance with Paraguay's current data protection law. You can check our privacy policy.
How do I request a demo?
You can request a demo from the site or write to us on WhatsApp; we arrange a presentation adapted to your industry.